Privacy Policy

TradeKit Direct respects your privacy and we want you to feel confident in shopping online with us.  The following outlines our currently privacy policy:

This privacy statement is provided by TradeKit Direct (referred to as 'us', 'our'or 'we' in the statement) for the information of visitors (referred to as 'you' or 'your' in the statement) to our website.  We are committed to ensuring that your privacy is protected.  By visiting our website, you consent to the use of your information as set out in this privacy statement.  We may change our privacy statement at any time.  If we change our privacy statement, we will post the changes on this website.  Please note that this privacy statement is subject to the terms and conditions of use of the TradeKit Direct website.

What information do we collect from you and how do we use this information?

When you place your order with us, we will collect some personal information about you. For example: your name, email address, telephone number, billing address, delivery address, your product selects, payment details. These details are all required by us to:

  • Fulfil and complete your order.

  • Contact you in the event that there is an issue with your order.

  • Notify you of any upcoming promotions or events *.

*You may opt-out of receiving such promotional email communications.

We may also collect non-personal information about you, such as: your IP address, what URL you came from, your browser type, pages you visited while you were browsing our websites etc.  This information is used solely for analytical purposes so that we can improve our website and the service that we offer to you.  This information cannot be used as a means of identifying you.


Disclosure of your information

We will only share your details within TradeKit Direct (including the group of companies to which it belongs), with any future owners of the Website and with the other persons described in this Privacy Statement.  We will not share your details with any other third parties.

As we develop our business we might buy or sell branches, businesses or subsidiaries.  Where such a transaction occurs, or in the event that we are or substantially all of our assets are acquired, the transferred assets will generally include customer information but any such transfer shall be conditional on this information remaining subject to the restrictions on its use as set out in the Privacy Statement notice pre-existing the transfer.

We employ other companies and individuals to carry out functions on our behalf including delivering packages, sending mail, providing marketing assistance, analysing data and providing customer service.  In order to carry out their functions these companies and individuals may require access to your personal data but we shall only disclose to them such relevant personal information as is needed by them to perform their functions.  Except as required by law your personal information will not be disclosed to third parties for those third parties own purpose or use.

We may also use and share information relating to groups of customers, without identifying individuals, to learn more about customer behaviour and find ways of enhancing our service.

We regard our databases of information (which may include your personal information) as an important part of our business and we will not give or sell this information to any outside organisation for use in its marketing or solicitation without your consent.

Links

The Website contains links to other websites.  Please note that we are not responsible for the privacy practices of such other websites, and we recommend you read the privacy statements immediately on entering other websites.  Should the other websites not have a privacy statement we recommend you contact the relevant third party directly before using their website/s.  This Privacy Statement applies only to information collected through this website.